Customer Experience Service

With CSI, it Starts with Learning

Certified, Trained Professionals

The definition of professional is a person engaged in a specified activity as one’s main paid occupation rather than as a pastime.  Since 1971, our service team has been committed to professional excellence in all things cash and currency automation related.  ATMs, teller cash recyclers, and coin and currency solutions aren’t a pastime, they’re a vocation – one we’re proud of and take seriously.

It Starts with Learning 

All professionals start as students – lifelong, curious learners dedicated to uncovering the unknown. When we recruit field engineers, we look for students of electromechanical and software-based technology.  We don’t hire folks that know it all.  Instead, we hire women and men who understand that exceptional service requires continuous improvement and constant education to keep pace with innovation.

Classroom and field training are pivotal.  Our field engineers remain up to date on all the technology platforms we support, and we never support technology with amateurs or untrained resources.  If you’re working with Cornelius Systems, you’re working with lifelong students of payment technology.  Lastly, and perhaps most importantly, when you work with us, you’re working with people who care!

At the End of the Day, it’s about People

While technical skills are key, people skills are also a key component of professional service.  As a company, we’re lucky to work alongside women and men who demonstrate professionalism by building strong relationships with those we serve.  When we work with you and your team, we don’t want to fulfill a contract, we want to build a partnership.

If you’re in the market for a service organization that cares, give us a call or find time to sit down with one of our relationship managers.  We welcome the opportunity to tell our story and introduce you to the members of our team that help us build lasting relationships!

Meet Marcus – Employee Spotlight

m-04 With CSI, it Starts with Learning